Absolutely not! Your privacy is very important to us. We hold ourselves to the highest standards and value the trust you place in us. If you have any questions regarding the information we gather about […]
Do I have to have another appointment and fill out another service agreement for pet care services every time I leave town?
Once you register as our client on our database, you never have to do it again. For any future dog walking or pet care needs just log in and schedule your appointment.
We will not leave keys ‘hidden’ outside your house nor will we lock them in your house (in case you are delayed returning home). We can keep your key on file or return it to […]
Yes, you may offer it directly to your Pet Sitter or you can mail it to us Attention to the Sitters Name: Courteous Canine, Inc. 3414 Melissa Country Way, Lutz, FL 33559.
Yes, you can contact us as often as you’d like and we will set up regular communications to you as frequent as you like. As part of our service we provide our pet care clients […]
It depends on the type of emergency. If something was to happen to your regular Pet Care Technician, we have fully qualified backup Pet Care Technicians that can take over. If an emergency occurs with […]
As soon as we have finished the free in home initial visit, you will receive an email confirmation that also details your charges for the pet care services you desire. Payment is required prior to […]
We request a minimum of a 48 hour notice on cancellations. If clients are unable to give us this notice we will charge for the visit.
Each pet care visit to your home is 30 minutes long. The standard 30-minute pet care visit can be extended in ten-minute increments.
We respect and protect the confidentiality of all our clients. We will never share any of your information with a third party unless you give us specific permission in writing to do so.