Courteous Canine, Inc Policies

PRIVACY POLICY

Courteous Canine takes privacy seriously.  Courteous Canine will never rent, sell, or give away its clients information, such as email addresses and online habits, unless directed to by a court of law or by the client.

Courteous Canine will never use any information available about its clients in any manner that would be deemed unethical.

SECURITY POLICY

The security of the information that you provide to us is very important to us.  Hence, we have taken several measures to protect your information.  All transactions involving sensitive information, such as your credit/debit card number, are conducted using a SSL (Secure Socket Layer protocol) connection.  This connection provides increased security to the information as it is transmitted to our website.  We will only use your credit/debit card number for the processing of our payment.  Other sensitive information that we may collect will not be disclosed to third parties unless we are required to do so by law. In no event will we ever release your credit/debit card or payment information, except as necessary to receive payment.

REFUND POLICY

1. Courteous Canine, Inc. offers a 50% refund for any group, private, or other training services if notice is provided within two business days prior to the start date of the class. Courteous Canine, Inc. also offers a 6 month credit that can be used for any other Courteous Canine, Inc. class when clients notify us of being unable to attend two business days prior to the start date of the class.

2. Once a client has attended the first session of a group class, NO refunds will be issued.

3. We advise clients to only sign up for classes that fit their schedules and lifestyle as we will not be able to refund clients who decide to drop out after the first group class or later group classes.

Courteous Canine, Inc. strives to make the classes fun for both humans and dogs. We have an open door policy and you are welcome to sit in on any of our group classes.

Happy training,

The staff of Courteous Canine, Inc.